B A 360 Lecture Notes - Lecture 15: Value Stream Mapping, Flowchart, Control Engineering
Document Summary
1 flowcharts: time - function mapping, value - stream mapping, process chart. Mapping where value is added in the entire production. Value added time = operation time i total time. " focuses on the wstomer and provider interactions customers must go where service productivity. " separation - structuring the source is offered. Self - servite - customers examine, compare and evaluate at their own pace. Postponement - meaning at delivery focus - restricting the offering. Production selection of service serves that may lend themselves to some automation personnel the service scheduling options , explaining how to avoid problems automatic identification systems. Machine technology of process automation increased increased increased. Perform task requiring or dangerous significant tasks strength or endurance defines 3 levels each level has different management interaction of issues automated guided identifies potential failure points. " service management considerations : levels of customer contact ; degree of standard vs .
