37:533:301 Lecture Notes - Lecture 31: Organization Development, Quality Control

• School: Rutgers University
• Department: Human Resource Management
• Course: 37:533:301
• Professor: Hadi El Farr

Document Summary

Culture: norms, values, behavior patterns, rituals, language, traditions. Politics: formal and informal power structures and work relationships. Organizational goals and processes: rules, principles etc: who to include. Employees" family: how to use technology. Benefits programs, code of conduct and ethics, employee handbook, checklists etc. Technology serves well the information dissemination, yet it plays a relatively ineffective role in the areas of people, politics, organizational goals and values. Process of identifying any gaps between what exists and what is needed in the future in terms of employee performance, competencies, and behaviors: organizational needs analysis identifies where in the organization development or improvement opportunities exist. It asses the company progress toward achieving its goals and objectives: scanning the opportunities and threats in the external environment and evaluating the organization strengths and weaknesses. Quality control analysis: the organization might have analyzed jobs improperly, decided to restructure jobs, or might have recruited employees with inadequate skills due to their unavailability in the labor market.