LER 100 Lecture Notes - Lecture 2: Call Centre, Mcdonald'S

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The Role and Importance of Work in Life
97,200 hours of work
Q. How many hours do Americans work each week, compared to most developed
countries?
R. Americans work somewhat more than people in most countries
Developed nations hours of work - 2018
o Mexico - 47.7hrs
o South Korea 44hrs
o Greece 42.5hrs
o 7th US 37.1hrs
o 10th Canada 35.2hrs
o 14th France 30.9hrs
o 15th Germany 28.6hrs
Q. How many weeks of paid vacation a year are employees in the US required to have by
law?
R. 0
Q. How many weeks of paid maternity leave are employees in the US required to have by
law?
R. 0
By Law, mothers get 12weeks of unpaid leave upon the birth of a child. Employers can
give more, and can give paid leave, but most do not. Fathers can also take 12weeks of
unpaid leave
The only countries in the world that do not mandate some type of paid maternity leave
o Papua New Guinea
o Swaziland
o Liberia
o Lesotho
o United States
2 million Americans are voluntarily moving their job every month
o 1.69% of the workforce
A study by Harris Interactive indicated a full 74% of people would consider finding a new
job today
A recent Mercer study says 32% are actively looking for another job
Most Americans are unhappy at work
o Workplace morale heads down: 70% of Americans negative about their jobs,
Gallup study shows
Leading cause?
Bosses from Hell
What are the things that people get out of a job?
o Pay and benefits
o Recognition and Respect
o Satisfaction
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