LER 100 Lecture Notes - Lecture 2: Call Centre, Mcdonald'S
The Role and Importance of Work in Life
• 97,200 hours of work
Q. How many hours do Americans work each week, compared to most developed
countries?
R. Americans work somewhat more than people in most countries
• Developed nations hours of work - 2018
o Mexico - 47.7hrs
o South Korea 44hrs
o Greece 42.5hrs
o 7th US 37.1hrs
o 10th Canada 35.2hrs
o 14th France 30.9hrs
o 15th Germany 28.6hrs
Q. How many weeks of paid vacation a year are employees in the US required to have by
law?
R. 0
Q. How many weeks of paid maternity leave are employees in the US required to have by
law?
R. 0
• By Law, mothers get 12weeks of unpaid leave upon the birth of a child. Employers can
give more, and can give paid leave, but most do not. Fathers can also take 12weeks of
unpaid leave
• The only countries in the world that do not mandate some type of paid maternity leave
o Papua New Guinea
o Swaziland
o Liberia
o Lesotho
o United States
• 2 million Americans are voluntarily moving their job every month
o 1.69% of the workforce
• A study by Harris Interactive indicated a full 74% of people would consider finding a new
job today
• A recent Mercer study says 32% are actively looking for another job
• Most Americans are unhappy at work
o Workplace morale heads down: 70% of Americans negative about their jobs,
Gallup study shows
• Leading cause?
▪ Bosses from Hell
• What are the things that people get out of a job?
o Pay and benefits
o Recognition and Respect
o Satisfaction