MGT 150 Lecture Notes - Lecture 43: Knowledge Management, Management System
30 Jul 2019
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• Keys for Effective Knowledge Management:
➢ There are several key considerations for effective knowledge management
1. Collaboration Between Training & IT Dept:
▪ Training develops:
❖ Culture
❖ Content
❖ Learning strategies
▪ IT develops:
❖ Systems for accessing, sharing, & storing knowledge
❖ Delivering training
2. Create Leadership Positions in Charge of Knowledge Management:
▪ Chief Learning Officers (CLOs)
❖ Knowledge officers
❖ Leaders of company’s knowledge management efforts
❖ Foster continuous learning
❖ Develop, implement, and link knowledge/learning culture w/
company’s tech infrastructure
◆ Databases
◆ Intranets
❖ Locate knowledge
◆ Find ways to create, capture, & distribute it
◆ Ensure trainers, info technologists, & business units support &
contribute to development of practices
