ADHM 141 Lecture Notes - Lecture 19: Consumer Protection, Sustainable Tourism
Reasons for Government Involvement in Tourism
Political Reasons
Tourism involves travel across national boundaries.
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Policies and Procedures on the entry and exit of foreign
travelers and nationals needed.
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The encouragement of tourism can be used for political
purposes for international relationships between two
countries
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Environmental Reasons
Tourism is based on such things as the scenery, history, and
cultural heritage of a destination.
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One of the dangers of tourism is the true nature of the
natural, social, and cultural environments may be
permanently damaged, altered, or lost.
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Governments must encourage adoption of the principles of
sustainable tourism development
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Economic Reasons
The existing conditions in a country, including the political,
economic, and constitutional system, also affect the type and
amount of government involvement in tourism,
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The greater the economic development of a country and the
greater the capabilities of the private sector, the less the need
for government involvement.
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The Purpose of Tourism Policy
A tourism destination hosts visitors in order to provide its
stakeholders with a broad range of economic and social benefits
(e.g. employment and income).
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Tourism policy seeks to ensure that visitors are hosted in a way that
maximizes the benefits to stakeholders while minimizing the
negative effects, cost, and impacts associated with ensuring the
successful of the destination.
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Stakeholders in tourism
Residents of the host destinations
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Local / municipal / regional / provincial/national governments
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Local / regional / national environmental groups
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Local visitors / excursionists
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Remote visitors / tourists
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Tourism industry sectors
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Destination management organization (DMO)
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Culture / heritage groups
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Social / health / education groups
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Why is Tourism Policy Important?
To ensure that a given destination has a clear idea as to where it is
going or what it is seeking to become in the long term.
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Tourism policy must strive to create a climate in which collaboration
among the many stakeholders in tourism is both supported and
facilitated.
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Reasons for Establishing Legislation and Regulations
Controlling the entry of foreign visitors and goods, and enforcing
border controls on immigration and customs
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Controlling the quality of the visitor experience and protecting the
traveler
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Ensuring that visitors are catered to in a secure and hygienic fashion
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Protecting visitors from unscrupulous business practices
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Maintaining building standards and operating standards
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Protecting and conserving the destination’s natural, historical, and
cultural resources
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Ensuring safety standards in transportation and recreation
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Types of Tourism Legislation and Regulations
1. Functional areas
environmental protection, economic development, frontier
controls, etc.
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2. Industry sector based:
Accommodation and food services (e.g., hygiene, alcohol, etc)
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Travel agents, tour wholesalers and operators
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Airlines (Rule 240), railways, buses, ships, and other carriers
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Attraction operators
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3. Self-Regulation:
Accreditation
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Certification
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Codes of ethics or practice
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Consumer protection programs
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GOVERNMENT TOURISM POLICIES AND
REGULATIONS
Thursday, March 23, 2017
12:31 PM
Document Summary
Policies and procedures on the entry and exit of foreign travelers and nationals needed. The encouragement of tourism can be used for political purposes for international relationships between two countries. Tourism is based on such things as the scenery, history, and cultural heritage of a destination. One of the dangers of tourism is the true nature of the natural, social, and cultural environments may be permanently damaged, altered, or lost. Governments must encourage adoption of the principles of sustainable tourism development. The existing conditions in a country, including the political, economic, and constitutional system, also affect the type and amount of government involvement in tourism, The greater the economic development of a country and the greater the capabilities of the private sector, the less the need for government involvement. A tourism destination hosts visitors in order to provide its stakeholders with a broad range of economic and social benefits (e. g. employment and income).