SCM 303 Lecture Notes - Lecture 4: Skilled Worker, Explicit Knowledge, Maple Syrup
Document Summary
Single operator process: a single worker, with diverse training, performs all the tasks required to make a product or provide a service: no enforced idle time created by bottlenecks, requires a more skilled worker, typically, a slower process. Cellular production: single-piece flow in which a workstation is operated by a group of workers. Tasks may occur in a different order, depending on the product: workers are cross-trained. If speed is an important factor to your business or inventory is expensive, single-piece flow is the way to go. They step in when workers are behind, go on breaks, or are absent. Task-design: how to break up the totality of work in a way that is balanced and reliable, and ensures that output meets demand. Continuous flow process (cfp): product flows continuously through the productions system, rather than in discrete units: examples: petroleum, paper, and maple syrup, highly capital intensive, people operate machines while the machines work on the products.
