PSYC 31773 Lecture Notes - Lecture 10: Emotional Contagion, Job Satisfaction, Organizational Justice
14 Jul 2018
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Document Summary
Affect, moods and emotions: affect- broad range of feelings described along the positive negative continuum, moods- general and relatively long lasting, not directed at a target, emotions- discrete, short, target-specific. Emotions: five categories, positive, negative, existential, nasty, empathetic, key concepts, emotional labor0 surface deep vs acting, emotional regulation- attempts to modify feelings, emotional intelligence- ability to recognize and control emotions, emotional contagion- conscious and unconscious emotion synchronization. Broaden and build theory of positive emotion: when you experience positive emotions, your awareness is broadened. Job satisfaction- how someone feels about their job: cognition and affect (feelings) Job attitudes: work commitment, employee engagement, organizational justice. Interval evaluation of job favorability: affected by expectations, measurable at two levels, global. Job descriptive index: minnesota satisfaction questionnaire, brief"s (cid:373)odel of jo(cid:271) satisfa(cid:272)tio(cid:374)- positive negative dimension vs objective job circumstances, honeymoon hangover effect- change in satisfaction after switching jobs. Is job satisfaction related to: performance (9%, turnover (19%, absence (6. 3%)
