MGT 125 Lecture Notes - Lecture 18: Job Performance, Transactional Leadership, Globe Program
Document Summary
Credibility: followers perceive leader as honest, competent & able to inspire. Trust: integrity, character & ability of leader = job performance, org citizenship behaviour & commitment. 5 dimensions of trust: integrity, competence, consistency, loyalty, openness. Give people reason to come to work. Spend time with people who do real work of org. Open about acceptable business practices & fix unacceptable ones. Use charisma to serve others & foster moral virtue when changing others" attitude/behaviour. Lack ethics: leaders larger salaries but lay off employees. Empowerment: increase decision making discretion of workers over budgets, inventories, problem solving = quick decisions & managers spans of control too large. Orgs committed to sustainability characteristics: ethical transformational leaders, understand impact on org & society. Training effective with people who are high self-monitors flexible behaviours - & have. Teach vision implementation skills - trust building & mentoring, & situational analysis skills. Globe program: universal leadership aspects- vision, proactiveness, encouragement, trustworthiness, positivity, planning.
