MGT 125 Lecture 1: MGT 125 - Organizational Management - 1
Document Summary
Skills & abilities needed in complex & uncertain times identify issues & craft responses. Critical to getting things done create + coord plans, systems, staff = org achieve purpose. Managers matter to orgs most important variable in employee productivity & loyalty + affects financial performance. *organisation: deliberate arrangement of people to accomplish a specific purpose. Deliberate structure: flexible/open (flat decentralised network structure) or explicit job arrangements. *manager: someone who coordinates & oversees the work of other people so that organisational goals can be accomplished. First line managers: (aka supervisor, shift/office manager, team leader) manage work of non-managerial employees (produce goods or service customers) Middle managers: manage 1st line managers works (aka regional manger, department head, store manager) Top managers: make org-wide decisions & est. goal/plans. *management: process of coord & overseeing others" work activities to ensure efficient & effective completion. *planning: setting goals, est. strategies to achieve goals & develop plans to integrate & cord activities.
