AHS 340 Lecture Notes - Lecture 8: Wireless Lan, Enterprise Resource Planning, Customer Relationship Management
Document Summary
Telecommunication- the foundation for all information systems applications and defined as the electrical transmission of data among systems, whether through analog, digital, or wireless media. Networks: intranets, internal to an organization or extranets which are external and allow user to share information. Local area networks(lan), wireless lan, wide area networks wan, and storage area networks. Common systems of which healthcare organizations widely implement include: Standard office applications such as word processing, spreadsheet management, and email and other administrative tools to enable collaboration. Budget systems to manage expenses and income. Cost accounting systems to model the profit or loss of key services/products. Enterprise resource planning systems, which include human resources, payroll, accounts payable, materials management, and general ledger functions. Time and attendance, staffing and scheduling, and productivity systems to manage a diverse exempt and nonexempt and in many healthcare organization a 24/7, 365 day a year workforce. Marketing systems including customer relationship management and typically the organization"s website, facebook, etc.
