PSYC 467 Lecture Notes - Lecture 2: Team Building, Social Loafing, Time Management
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Objectives: at the end of this class you should be able to. Discuss the selection and measurement of team output criteria. Describe how team inputs from the task, the team, and the organization all influence team output. Task performance = how well you do something. Ocb (organizational citizen behaviors)- cleaning office space, giving someone a birthday card. Cwb (counterproductive work behavior)- sexual harassment, stealing, bullying. Motivation => will do level of effort personality. Performance= direct observation, self-report; organizational records; consumer/customer; ask the manager (#1) efficiency; quality; team vs. individual. Processes (mediators) explanatory mechanisms; can be indicators. Intragroup processes- interactions and relationships among team members (i. e. conflict resolution; communication; coordination; leadership; logistics) Team size should be fewer than 10 members. Team charters- written statements of objectives and practices. Communication routines: members should directly communicate with intended recipient a formal fashion. Team culture- unstated, implicit aspects of the team that aren"t discussed in.