COM 3125 Lecture Notes - Lecture 17: Hierarchical Routing, Learning Organization, Systems Theory
Document Summary
Means that all members share a personal commitment to learning and self-reflection. Members of learning organizations must engage in self-reflection, allowing them first to understand and then change the mental models that tend to guide their thinking. Tight hierarchical control is replaced by "concertive control," whereby members act in concert because they share a common organizational vision and understand that their own work helps to build on that shared vision. Dialogue is emphasized as the key to team learning, allowing members in a learning organization to communicate in ways that lead the team to intelligent decisions. Enactment is the process by which organizational members create their environments through their actions and patterns of attention. Identity construction, retrospection, enactment, socialization, continuation, extracted cues, and plausibility. Weick organizations exist in highly complex and unpredictable environments. Systems approach emphasizes the difference between a disconnected set of parts and a collection of parts that work together to create a functional whole.
