PHIL 118 Lecture 18: Developing & Sustaining an Ethical Corporate Culture
28 Jun 2018
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Statistically, ethical corporate culture mitigates problems.
1. Socialization
Expectations on actions
Understand code and penalties
2. Internalization
Adopt ethical code for self
Both ensue ethical code
20-60-20 rule
20% - always do the right thing
20% - always do the wrong thing
60% - will depend on circumstances
Target 60% because they are unsure, can be influenced
Minimize risk and temptation
Problem: much of 60% have little ethical education/awareness
Three Pillars
1. Core Ethical Values must be applied to all aspects
A. Must be as universal possible
A. Trustworthiness
B. Respect
C. Fairness
D. Responsibility
E. Care
F. Citizenship
A. Policies must be documented and made available
B. Values implemented in processes and practices
From hiring to promotions
Release and repeat in statements
2. Formal Ethics Program
Code of ethics
Training
Designated ethics officer
Make sure all employees have read the code
Training must come from managers
Ethics officer is independent and cannot be fired by senior management
Periodic auditing
2. Ethical Leadership
Must be top-down
Corporations have set hierarchy
Perception of company comes from awareness of CEOs/senior management
CEO/senior management represent company image
Must always reinforce ethical reputation within the company
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