QST LA 245 Lecture Notes - Lecture 2: Job Satisfaction, Shopify, Theory Z

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The fields of organizational behavior: scientific management. Do all the goodies in the economist point of view. Only focus on your task dissociation. People are easily replaced because people are part of the machines. Not obvious at the time: fritz roethlisberger & elton mayo 1927-(cid:1005)9(cid:1007)(cid:1006) resear(cid:272)h at wester(cid:374) ele(cid:272)tri(cid:272)"s. Hawthorne plant: looked at the impact of certain variables on worker productivity. Impact of lighting on women in experimental assembly group: piecework incentive to men in bank wiring room, organizational behavior outcomes: Willingness to exert high levels of effort to(cid:449)ard orga(cid:374)izatio(cid:374)al goals to satisfy some individual need. Process of arousing, directing, and maintaining behavior toward a goal. The forces within a person that affect his or her direction, intensity, and persistence of voluntary behavior. The nature of motivation: motivation, needs, the inner drive that dire(cid:272)ts a perso(cid:374)"s (cid:271)eha(cid:448)ior to(cid:449)ard goals, deficiencies that energize or trigger behaviors to satisfy those needs, morale, a(cid:374) e(cid:373)ployee"s attitude toward his/her job, employer, and colleagues.

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