MIS 2000 Lecture 4: Chapter 2
14 Feb 2017
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Document Summary
Ensures that you are delivering solutions that meet business needs. The role of it is changing to analyst or partner. Bpmn: shows the (cid:498)who(cid:499) as well as the (cid:498)what(cid:499) , shows the customer"s steps as well. Determining where process break-downs / pain points are so you can apply. Are you delivering the content to the engineering group or to. Why bother to document a process: produce consistent results, ensure stability as what the software is doing. How much detail is enough for a process document. Process documentation consistent results provides a consistent customer experiment. How do business processes and information systems relate? (similar to outsourcing: computer hardware, software, data, procedures, people, reduce risk. Single process which everyone is trained on to ensure. System: group of components that interact to achieve some purpose. Information system: group of components that interact to produce. 5 components framework: model of the components of an information.
