MGMT2123 Lecture Notes - Lecture 1: Jack Ma, Jargon, Active Voice
30 May 2017
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Storytelling: choose the story well, difference between storytelling vs. anecdote. Who is your champion communicator: storytellers, good management vs. good communication, ex: jack ma. International correspondence: audience analysis, adapt to client culture, watch for contractions, watch for idioms, be as clear as possible with dates, avoid jargon, avoid humor. Next class: exam- 2 hr 20 min, prompt given at the beginning of class, must use classroom computer, can use notes/text, bring text, all the information will be in a prompt. Did someone ask me for this or not: wrapper: audience dependent. Memo vs. letter (full-block style: bullet points and text. Descriptive headings, multiple words: active voice, methods of development. Important to least important: tell them why are you writing. Trip report (p. 550: wrapper: typically, internal memo, characteristics: Outcomes and next steps: can include expenses. Informational memo/report (p. 340: wrapper: situation dependent, characteristics: Share information in logical/organized sequence make a decision here. Investigative report (p. 297: wrapper: situation/audience dependent, introduction:
