SOSC 1510 Lecture Notes - Lecture 3: Human Resource Management, Hawthorne Effect, Frederick Winslow Taylor
Document Summary
Theories of bureaucracy by weber, taylor, and gulick & urwick. A workplace approach that is hierarchical, authoritarian, centralized, top-down, command-and-control. Weber"s bureaucratic theory was a system of authority relations defined by rationally developed rules and focused on hierarchy and authority. Taylor focused on finding the one best way to do a task and getting every employee to work that way for maximum efficiency. (see taylorism above) Gulick & urwick"s ideas emphasized a large hierarchal system and lots of supervision. Organizations are best understood in structural terms. (boxes, not people) Hierarchy is the best means of organizing a bureaucracy. The logic of an organization is to achieve ends by the most economical, efficient, and effective means possible. Management should take a command and control role within the organization. Senior management is the driver of the organization. Employees are expected to faithfully execute the orders of management.