ORGS 2010 Lecture Notes - Lecture 3: Mental Model, Bacon

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Don"t need to know liars poker or anything before midterm (except lenses) Before negotiation need to know others interests (can ask networks what the interests of the other is) Escalation of commitment doesn"t work well on blockers (great to use on someone whos neutral) Asking for input works great for neutral, poorly for strong blockers. Build a coaltion that will be stronger than the blocker. Know the three paradigms: paradigm is a mental model (i. e has symbols, etc) Disney case strong culture and how their maintained. Compliance system = metrics without significant rewards: an exam grade = metric, always very symbolic. Team-based rewards create competition within an org. Reward based on individual performance not a good choice if work isn"t individualistic (culture of group work) Known dimensions of change: don"t need to know all small details. Do an analysis and then make action steps: action steps should tie into what you talked about in the analysis.

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