ORGS 2010 Lecture Notes - Lecture 7: Concept Car, Resource Distribution, Railways Act 1921

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Work groups require both individual and mutual accountability. Real teams a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable. Clearly specified authority to manage their own work processes. Membership stability over some reasonable period of time. How it allocated tasks to team members. How team members coordinate their activities with each other. How team members relate to each other and develop trust. How they develop a shared team identity. 3 lenses on the internal processes of teams: Linking: communication method, liaison or integrator. Alignment: performance evaluation metrics, resource distribution, incentives and rewards must be aligned with group tasks. Subcultures: subgroups within the team, translators for the subgroups, mental models and basic assumptions of the subgroups. Interacts with culture: rules will become norms over time (ex.

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