MGMT 1030 Lecture Notes - Lecture 10: Human Resource Management, Cost Accounting, Job Performance

• School: York University
• Department: Management
• Course: MGMT 1030
• Professor: Andrew Thomson

Document Summary

Article: emergence of human resource management in canada (1900-1945) Used economic incentives (fair wages/low-rent housing) and educational initiatives (lectures/libraries) to increase motivation towards hard work: f. w. Taylor thought best way for business firms to reduce labor unrest and create economic growth is reorganize operations on scientific basis; income/benefits based on individual productivity rather than fair wage/union-management negotiations. Accompanied by educational programs/professional societies; universities offered commerce/business administration programs, finance/accounting/operations management study areas emerge: with laboratory for industrial psychology at harvard, hugo munsterberg is earliest pioneer of personnel management/human resource management. Investigated quantification and classification of individual"s mental abilities and psychological characteristics: his hawethorne experiments (studied work productivity) delivered boost to legitimacy of industrial psychology; showed psychological factors increased productivity, r. m. Maciver (uoft professor) stated lack of worker psychology appreciation was problem in modern industry relations. Workers want sense of control over their destiny (help with decision making), and provide income security with unemployment insurance.