HRM 3400 Lecture Notes - Lecture 31: Marin Municipal Water District, Geographic Information System, Marin County, California
23 May 2018
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HRM 3400 Lecture 31 Notes – Improvement of Work Processes and Elimination of Costly,
Inflexible Legacy Systems
Introduction
Elimination of Costly, Inflexible Legacy Systems
• Adoption of an ERP system enables an organization to eliminate dozens or even
hundreds of separate systems and replace them with a single, integrated set of
applications for the entire enterprise.
• In many cases, these systems are decades old, the original developers are long gone,
and the systems are poorly documented.
• As a result, the systems are extremely difficult to fix when they break, and adapting
them to meet new business needs takes too long.
• They become an anchor around the organization that keeps it from moving ahead and
remaining competitive.
• A ERP syste helps ath the apailities of a orgaizatio’s iforatio systes to
its business needs—even as these needs evolve.
• Marin Municipal Water District provides drinking water to nearly 200,000 people
residing in the 147 square mile area of Marin County, California, just north of San
Francisco.
• The district relied on a combination of manual processes and antiquated information
systems to manage the operation and maintenance of 925 miles of pipeline, 140 storage
tanks, 94 pumping stations, and 3 water treatment plants.
• The Water District upgraded to an ERP system to meet this need as well as to integrate
customer billing and Human Resources with its work order and maintenance operations.
• Now the Water District can perform maintenance on a preventative basis forecasting
the work needed to keep everything operating smoothly without interruption.
• The ERP system has even been linked to a Geographic Information System (GIS) so that
when maintenance is required, workers can generate maps to identify repair areas and
get details on all Water District assets in the area.
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