HRM 3400 Lecture Notes - Lecture 25: Google China
23 May 2018
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HRM 3400 Lecture 25 Notes – Cyber-Attack
Introduction
• The story begins in December of 2009 when Google and dozens of other companies and
government organizations were the targets of a cyber-attack based out of China.
• The purpose of the attacks was to gain access to the accounts of Chinese dissidents and
journalists.
• For Google, the attack served as the final straw to building tensions between Google
and the Chinese government.
• For years the Chinese government had required Google to filter search results served to
Chinese citizen—a requirement that Google regards as unethical.
• Chia also oasioally euied Google’s Chia offie to poide aout ifoatio of
Chinese bloggers that had criticized the government.
• In some cases, the information provided by Google reportedly resulted in arrests, and
torture.
• After it was clear to Google that the December attack could not have occurred without
government sponsorship, Google laid down an ultimatum:
• Google would continue operations in China only if it was allowed to provide unfiltered
search results.
• Google used the hacking incident as a lever to raise the ethical concerns it has with
Chinese laws.
• China responded to the hacking allegation by downplaying the incident and reiterating
that all businesses in China are bound to uphold China laws.
• After months of closed-door negotiations, with China holding firm to its stance, Google
closed the doors on its search engine in China, following through on its promise.
• But, rather than eliminating its filters on google.cn and risking the arrest of its China-
based employees, Google redirected requests for google.cn to its Hong Kong search
engine, google.com.hk, where it maintains unfiltered Chinese-language search results.
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