ADMS 4260 Lecture Notes - Lecture 1: Tower Air, Maute Group, Executive Order 13769
Document Summary
The discussion of questionnaire design hints at the complexity involved in measuring marketing phenomenon. Systematic assignment of numbers or labels to the characteristics/properties of a person/object/event to facilitate comparisons. Creation of a continuum upon which measured objects are located. Magnitude of accident serious personal injuries and substantial damage to aircraft per 100,000 departures. U. s. air (5 fatal crashes, > 300 fatalities) Consider how a marketing construct like brand loyalty should be measured. Values for coke & pepsi brand loyalty based on different measures. Establishing a measurement rule for assigning numbers to objects, people or events involves consideration of the underlying properties of the construct being measured. The fundamental premise is that a measure should reflect the underlying properties of the construct being measured. Four properties to consider: assignment, order, distance, origin. Only most basic of the four levels of measurement, assignment is activated. Only permissible to classify observations into mutually exclusive (i. e. , No differences in relative magnitude of liking implied.