ADMS 3490 Lecture Notes - Lecture 9: Performance Appraisal, Procedural Justice, Total Quality Management
12 Jan 2017
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Document Summary
Hrm 3490 compensation parbudyal fall 2012. Performance appraisals: why: the process of assessing the overall performance levels of individual employees, administrative, developmental, supervisory, symbolic. Methods and instruments for appraisal: ranking and forced distribution, graphic rating scale, behaviourally anchored rating scales, behavioural observation scales, objectives- and results-based systems, field review, combination approaches. Graphic rating: an appraisal method in which appraisers use a numerical scale to rate employees on a series of characteristics. Behaviourally anchored rating scales (bars: appraisal method that provides specific descriptors for each point on the rating scale. Behavioural observation scales (bos: appraisal method under which appraisers rate the frequency of occurrence of different employee behaviours. Management by objectives (mbo: an approach to management that involves setting employee goals and providing feedback on goal accomplishment. Sources of appraisals: 360-degree feedback an appraisal system that uses feedback from superiors, peers, subordinates, and possibly customers, superiors, peer, subordinate, self, customer.
