ADMS 2600 Lecture Notes - Six Sigma, Outsourcing, Layoff

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The process of managing human resources (human capital and intellectual assets) to achieve an organization"s objectives. Integrated knowledge sets within an organization that distinguish it from its competitors and deliver value to customers. Sustained competitive advantage through people is achieved if these human resources: Competitive challenges: going global, embracing new technology, managing change, managing talent or human capital, responding to the market, containing costs. The trend towards opening up foreign markets to international trade and investment. The responsibility of the firm to act in the best interests of the people and communities affected by its activities. Different geographies, cultures, laws, and business practices. Developing foreign culture and work practice training programs. Workers whose responsibilities extend beyond the physical execution of work to include planning, decision making, and problem solving. Just-in-time learning via the internet on company intranets. A computerized system that provides current and accurate data for the purposes of control and decision making.

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