ADMS 2511 Lecture Notes - Accounts Receivable

• School: York University
• Department: Administrative Studies
• Course: ADMS 2511
• Professor: Cristobal Sanchez- Rodriguez

Document Summary

Management is a process by which an organization achieves its goals through the use of resources (people, money, energy, materials, information, space, and time). Achieving the organization"s goals is the output of the process. Managers oversee this process in an attempt to optimize it. A manager"s success is often measured by the ratio between inputs and outputs for which he or she is responsible. This ratio is an indication of the organization"s productivity. All managers have three basic roles according to canadian academic henry. Mintzberg: interpersonal roles: figurehead, leader, liaison, informational roles: monitor, disseminator, spokesperson, analyzer, decisional roles: entrepreneur, disturbance, handler, resource allocator, negotiator. A decision refers to a choice that individuals and groups make among two or more alternatives: herbert simon (inn 1977) described the process composed of three phases: Intelligence phase- managers examine a situation and identify and define the problem. Design- construct a model that simplifies the problem.