ADMS 2400 Lecture Notes - Lecture 6: Instant Coffee, Videotelephony, Starbucks
19 Nov 2018
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Document Summary
A group is two or more people with a common relationship. Thus a group could be co- workers, or people meeting for lunch or standing at the bus stop. Unlike teams, groups do not necessarily engage in collective work that requires interdependent effort. A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. Four teams: a problem-solving (or process-improvement) team is typically made up of 5 to. 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. 6 such teams can also be planning teams, task forces, or committees that are organized to get tasks done. During meetings, members share ideas or offer suggestions on how to improve work processes and methods.
