ADMS 2400 Lecture Notes - Lecture 3: Job Satisfaction

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Sabrina Deutsch Salamon

Document Summary

Adms2400 may. 23 week 3_lecture 6 attitudes & emotions 1. Work-related attitudes: organizational commitment, job satisfaction, value - percept theory, the job characteristic model. Social information processing: dispositional model, moods & emotions. Organizational commitment - an employee"s desire to remain a member of an organization. Employees who are not committed to their organizations engage in withdrawal behaviour, defined as a set of actions that employees perform to avoid the work situation: withdrawal behaviours may eventually culminate in quitting the organization. Affective commitment the reasons for an employee"s attachment is primarily desire-based. Employees remain with their organization because they have an emotional bond; they want to stay. Continuance commitment the reasons for an employee"s attachment is primarily cost-based. Employees remain with their organization because the costs associated with leaving are too high and/or suitable alternatives do not exist; they have to stay. Normative commitment - the reasons for an employee"s attachment is primarily obligation-based.