ADMS 2400 Lecture Notes - Lecture 7: Quid Pro Quo

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Sabrina Deutsch Salamon

Document Summary

Trust = willingness to be vulnerable to an authority based on positive expectations about the authority"s. Cognition trust = rooted in a rational assessment of the authority"s trustworthiness. Disposition trust = your personality traits include a general propensity to trust others. Affect trust = depends on feelings toward the authority that go beyond any rational assessment. ^affect trust acts as a leap of faith in the face of uncertainty about trustworthiness. ^affect trust sometimes acts as a supplement to the types of trust discussed previously. ^emotional bond develops, & our feelings for the trustee further increase our willingness to accept vulnerability. Trustworthiness = characteristics or attributes of a trustee that inspire trust. Competence = skills, abilities, and areas of expertise that enable an authority to be successful in some specific area. Character = perception that the authority adheres to a set of values and principles that the trustor finds acceptable.