ADMS 2320 Lecture 35: ADMS 2320 Lecture 35 Notes
30 Apr 2018
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ADMS 2320 Lecture 35 Notes – Physical Surroundings
Introduction
• Observe the physical surroundings.
• Pay attention to signs, pictures, style of dress, and length of hair, degree of openness
between offices, and office furnishings and arrangements.
• With whom did you meet?
• Just the person who would be your immediate manager?
• Or potential colleagues, managers from other departments, or senior executives?
• Based on what they revealed, to what degree do people other than the immediate
manager have input into the hiring decision?
• How would you characterize the style of the people you met?
• Formal?
• Casual?
• Serious?
• Jovial?
• Does the organization have formal rules and regulations printed in a human resource
policy manual?
• If so, how detailed are these policies?
• Ask questions of the people you meet.
• The most valid and reliable information tends to come from asking the same questions
of many people (to see how closely their responses align) and by talking with boundary
spanners.
• Boundary spanners are employees whose work links them to the external environment
and includes jobs such as human resources interviewer, salesperson, purchasing agent,
labour negotiator, public relations specialist, and company lawyer.
• Questions that will give you insights into organizational processes and practices might
include
• What is the background of the founders?
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