ADMS 1010 Lecture Notes - Lecture 8: Operations Management, Mass Production, Free Trade

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Techniques of persuasion: big component of final exam. Anticipate and counter-argue objections: negative evidence avoids objections, rival or alternative causes, conflicting assumptions. Limit claims you cannot refute: acknowledging limitations makes your writing more persuasive, rhetoric: use of language to persuade, detail (evidence & assumptions, tone (scholarly-formal vs narrative-emotion, vividness (being concrete draws attentions) Scientific management: developed by fredrick taylor in 1900, applied scientific methods to improve management, time motion studies, 3 major principles, division of labour-specialization, standardization one best way to perform a task, strict supervision of manual labourers, efficiency. Industrial process developed by henry ford to produce the model t automobile. 3 major principles: standardization: machine made vs handmade; automation, moving assembly line: workers remain in place & perform a single task while cars and parts move along a line, higher wages: so, employees can afford the product. Mass production: greatly facilitated by the technological revolution at the turn of the century.

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