ADMS 1000 Lecture Notes - Organizational Culture, Interpersonal Communication, Loop Jump

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Len Karakowsky

Document Summary

Chapter 10: confronting changing contexts notes (pages 234 243) Types of change: developmental change, transitional change, this type of change attempts to improve upon what the business is currently doing, rather than creating something completely new. This may include the improvement of existing skills, processes, methods, performance standards or conditions. First, the future state or destination caused by the change is unknown when the transformation begins. Rather, the final state is determined through trial and error as new information is gathered: managers and employees must operate in the unknown where future outcomes are quite uncertain. Second, the future state is so dramatically different from the current operating state that employees and their culture must change in order to successfully implement this type of change. New mindsets and behaviours are required to adapt to this transformed state: transformational change. E. g. improved relations with unions, compensation aligned with culture change objectives.