ADMS 1000 Lecture 4: Lecture 4

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Shahab Modirmassihai

Document Summary

Work specialization: functional specialization division of jobs into simple. repetitive tasks, with high degree specialization, social specializtion individuals rather than the specialization of jobs i. e. lawyers, doctors, accountants. Centralization: top-down approach employees at lower levels do are not involved in decision making process, decentralization team-based approach, employees at lower levels involved in decision making. Span of control: how many employees does a manager have responsibilities for, what does the reporting structure look like, narrow = lots of layers of management, wide = few levels. Formalization /less formalization: standardized work/ rule- orientated rules and regulations determine how work is performed little room for individual discretion, employees have flexibility to be creativity and can use individual discretion ex: facebook and apple. Contingency theory: strategy, organizational size, technology, environment. Reengineering: fundamental rethinking and radical redesigning of business processes to achieve dramatic improvements in measure of performance cost equality service speed.