ADMS 1000 Lecture Notes - Lecture 2: Harmony Company, Human Relations Movement, Chester Barnard

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Indira Somwaru

Document Summary

The differences in managing small and large organizations. Interpersonal roles: managerial tasks that arise from the manager"s formal authority base and involve relationship with either other organizational members or external parties: figurehead. Ceremonial or symbolic in nature, example, handing out employee of the month awards: leader. Manager serves as a motivator, communicator and coordinator of subordinates" activities. Example: performance appraisals, offering training to a new recruit: liaison. Managerial activities that involve developing relationships with members of the organization outside the manager"s area of authority. Informational roles: reflects the importance of managers as communication sources for the organization: monitor. Managers monitor the internal and external environments of their organization to gather information that is useful for organizational decision making: disseminators. Share or distribute the information that they have gained in their role as monitors. Managers can also transmit information to individuals outside their area of authority. Decisional roles: managers must process information and act as decision makers: entrepreneur.