BU481 Lecture Notes - Lecture 17: Westjet, Eharmony, Chipotle Mexican Grill
Document Summary
Situation allows time to think it through and plan. Limited perceived urgency considerable obstacle to change. Risking personal credibility putting your name on the line. Sometimes come back in a radical different way look like a different company. Are they ready for the proposed changes. Isolate limited number of group targets: critical to the first step of changes, broad and unforced change programs into the problems. Target group readiness: two dimensions to be assessed, sense of commitment, capability. We sometimes don"t want to change because of personal reasons: power, career path. Passive resistance going to go with the plan but going to half ass it. Some people don"t have the skill core sets to enforce the change. Looking at what you have and what you need. Military is a directive style because it provides for more decisive decisions. It is very time consuming so it is much more difficult. Scope of significance of the required changes.
