BU288 Lecture Notes - Lecture 9: Reward System, Reference Group, Profit Margin
Document Summary
Work motivation: the willingness to exert high levels of effort toward organizational goals to satisfy some individual need. Need: some internal state that makes certain outcomes appear attractive: an internal need that drives us to do something. You have a variety of choices to satisfy a need. Motivation helps you decide which choice to pick to satisfy need. Content/needs theories focus on those needs that must be met in order to motivate individuals. Everyone has basically the same set of underlying needs. Process theories: focus on the underlying processes involved in motivating employees. Includes theories like expectancy theory, goal-setting theory, equity theory, needs theory. Basic needs to be satisfied first before any of the higher needs can be satisfied. You won"t look to satisfy security before psychological needs are satisfied. If you get stuck at one level, that"s where you stay. Once a particular need is satisfied, it"s no longer a motivator.
