BU288 Lecture Notes - Lecture 4: Administrative Science Quarterly, Transformational Leadership, Transactional Leadership
Document Summary
Value conflicts: different generations, men/women, people with different standards, organizations work very hard to minimize this. Selection system: select new employees who value systems congruent with those in organization (change may be difficult to implement when too similar values: personality clashes. Often different perspectives on how to do things. Different perspectives on what"s right and what"s wrong. Work policies and practices: promotion, wages, benefits, organizational politics to get ahead, people react negatively when they believe standards are unfair. Win/lose: don"t" often address underlying issue, loser is looking for reparations. Lose / lose: all parties give up something, both might compromise, neutral third party to address how conflict should be solved. Competing = when you have best position. Compromise = no one"s perfect, more than one good way. A person"s adaptive response to a stimulus that places excessive psychological or physical demands on that person.
