BU288 Lecture Notes - Lecture 4: Organizational Commitment, Job Satisfaction
Document Summary
Instrumental values: preferable ways of behaving, broad-minded, helpful, forgiving, intellectual, responsible, etc. Hofstede"s study: over 116 000 ibm employees in 40 countries about their work-related values. Four basic dimensions: power distance, uncertainty avoidance, masculinity/femininity. Subsequent study (bond): long vs. short term orientation. Hofstede"s dimensions of work-related values and culture: there are basic differences in work-related values across cultures, power distance. In large power distance cultures, inequality is accepted as natural, superiors are inaccessible, and power differences are highlighted: uncertainty avoidance, the extent to which people are uncomfortable with uncertain and ambiguous situations. Individualistic societies stress independence, individual initiative and privacy: collective cultures favour interdependence and loyalty to family or clan. Implications of work culture: must be aware of managerial practices of different regions. Some key contributors to job satisfaction: the facets that seem to contribute the most to feelings of job satisfaction for most north. American workers include: mentally challenging work, adequate compensation, career opportunities, people (friendly or helpful colleagues)
