BU288 Lecture Notes - Lecture 5: Job Performance, Normative Social Influence, Reward System
Document Summary
Continuous learning is critical for effective ob & to remain competitive in changing environment. Recall: ob = attitudes and behaviours of individuals and groups in organizations. Personality: relatively stable (it can change) set of psychological characteristics that affects the way someone interacts with the environment reflected in how we react to situations/people/issues. Personality traits are determined complexly by genetic predisposition & long-term learning history. Dispositional approach to ob focuses on individual dispositions & personality, and how it affects ob. We are predisposed to behave in certain ways most of the time: research failed to support the usefulness of personality as a predictor of job performance, due to inadequate measures of personality characteristics. There was a fall in use of personality tests for selection, but advances in measurement and trends in organizations prompted renewed interest. Interactionism: most accepted perspective in ob; ob is a function of both dispositions & situation.