BU208 Lecture Notes - Lecture 1: Business Communication, Qume, Harvard Business Review
Document Summary
Office lh 2003, mon wed 6:00 6:50 pm. What do you wanna be? (cid:2146) (cid:2147) hopefully (cid:2147) (cid:2058)less confidence, i will be (cid:2112) (cid:2059) Working skills with colleagues, body languages, eye contacts, An effective and efficient way to advance the day-to-day tasks involved in business dealings. Requires a specific style that enables individuals to easily access information clearly, completely, and accurately. Consider the results we want: what do you wan to achieve. Adapt our message to meet the needs of our audience. Face to face, telephone, electronic and in-person meeting. Language, eye contact, facial expressions and body language. Email memos and letters, hardcopy memo and letters, websites, internet, Style: concrete language, short sentences and paragraphs, white space, headings, bullets and lists. What makes a communication message effective 5cs. Chooses facts, structure and language to convey meaning. Maximum meaning using as few words as possible. Style, organization and visual impact of the message. Takes more time to read and interpret.
