BU208 Lecture Notes - Lecture 4: Communication, Maple Syrup, Active Listening
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And of appropriate values, norms attitudes, and behaviours. Learn our concepts of gender, age and social class. Physical appearance and ability religious practices sexual orientation regional and national characteristics. Communication difficulties occurs when: take our cultural behaviours for granted. )t"s not only to it"s own population (cid:523)what we think of it ourselves(cid:524) but all over the world. Cultural assumptions and expectations determine both the form and content of every business interaction. People"s cultural values and beliefs determine their communication styles. Most information is inferred from the context of a message. Context is less important; most information is expliciity spelled out. Example: german, scandinavian, and dominant north american cultures are examples. Concern self-face concern (i will embarrassed you and you and you before myself) Mode direct mode (i. e. you"re late, there"s a seat(cid:524) Individual or collective achievement and interpersonal relationships (do you value the we or the i)
