BU208 Lecture Notes - Lecture 1: Business Communication
Document Summary
Effective and efficient way to advance the day to day task involved in business dealings. Require a specific style that enables individuals to easily access information- clearly, completely and accurately. We communicate successfully when we: consider the result we want, adapt our message to meet the needs of our audience, content, tone, style, medium. What are the two types of communication conventions: oral/nonverbal face to face language, eye contact, facial expression, tone: friendly & polite, written email memos/letters concrete languages and short sentences. , tone: polite but neutral. Fundamental skills communicate, manage info, use numbers, think and solve problems. Personal management skills demonstrate positive attitudes, be responsible, work safetly. Teamwork skills work with others, participate in projects and tasks. Clear choose facts, structures and language to convey meaning. Concise maximum meaning using as few words as possible. Comprehensive style, organization and visual impact of message.
