Nursing 1200W Lecture Notes - Lecture 13: Patient Safety, Consciousness Raising, Counterhegemony
30 Jan 2018
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Document Summary
There is an interdependence of a healthy work environment, clinical excellence, and optimal patient outcomes. Lateral violence: any mistreatment: bullying: from the manager: excessive monitor of your work, excessive criticism, new grads are at greater risk for inappropriate beh. The connection b/w these behs and adverse events on clients: med errors, less job satisfaction, decreased detention). Commonalities submissive/passive-aggressive behaviours low job satisfaction/burn out/poor retention ineffective leadership: oppressed group behaviour r/t power imbalance, misuse of authority low self-esteem and anxiety, power imbalance creates low s-e & submissive/p-a behs, oppressed group behs: I(cid:374)fe(cid:272)ti(cid:448)e leade(cid:396)ship: people do(cid:374)(cid:859)t feel suppo(cid:396)ted i(cid:374) deali(cid:374)g (cid:449)ith the incidents. Eg: withholding info from people, gossip, failure to maintain confidences. Prevention and management of conflict: goal: healthy workplace, 3 sectors that determine whether a workplace is healthy, green = physical factors/policy: macro & micro factors, pink = prof/occupational: internal & external prof factors.
