Management and Organizational Studies 4471A/B Lecture Notes - Lecture 4: Independent Business, Customer Retention, Market Price
7 Feb 2018
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Main issue is the current control system designed well, to influence positive behaviours. Dpc"s immulite 2000 addressed the (cid:374)eeds of high-volume laboratories, while the immulite served lower volume facilities and niche markets. Dpc was organized functionally: headquarters were located in los angeles, california; manufacturing facilities were located in new jersey, california, wales, and china. Dpc also had a distribution network in over 100 countries. This plan provided quarterly payments to fses for time worked beyond regular working hours. In 2003, these e(cid:454)tra pa(cid:455)(cid:373)e(cid:374)ts totaled (cid:374)earl(cid:455) 7% of the f es" (cid:271)ase pa(cid:455) As dpc grew, the field service organization also grew. Approximately 15 20 fses were being added each year. Some fses were concerned that the company had (cid:862)take(cid:374) so(cid:373)ethi(cid:374)g a(cid:449)a(cid:455) fro(cid:373) the(cid:373). (cid:863) others were not sure that they were being held accountable for (cid:862)so(cid:373)ethi(cid:374)g real(cid:863) Ziering ceo, power to change, impacted by profitability/expenses (costs of controls) Fse employees are impacted by changes in compensation/ bonus structure.
