Management and Organizational Studies 4410A/B Lecture Notes - Lecture 5: Organizational Ethics, Social Capital, Strategic Management

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4410A/B
• Professor: John White

Document Summary

Formalized patterns of interactions that link a firms tasks, technologies, people. Structuring provides a means of balancing 2 conflicting forces: need for the divisions of tasks into meaningful groupings, need to integrate the groupings for efficiency and effectiveness. Strategic control: traditional approach is sequential, strategies are formulated and top management sets goals, strategies are implemented, performance is measured against the predetermined goal set, control is based on a feedback loop from performance measurement to strategy formulation. Informational control: concerned with whether or not the organization is "doing the right things, low cost business, ex. Mcdonalds uses a lot of info control: time watch, avg time working there was 10 months, behavioural control, concerned with whether or not the organization is "doing things right" in the implementation of its strategy, differentiated business, ex. Storytelling: companies have stories that tell and speak to the organization, describes the organization, ex.