Management and Organizational Studies 4410A/B Lecture Notes - Lecture 7: How To Deal, Workplace Wellness, Job Sharing

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4410A/B
• Professor: Hannah Rasmussen

Document Summary

Strategy formulation is positioning forces before the action. Strategy formulation requires good intuitive and analytical skills. Strategy implementation is managing forces during the action. Strategy implementation requires special motivation and leadership skills. It is always more difficult to do something (strategy implementation) than to say you are going to do it (strategy formulation)! Although inextricably linked, strategy implementation is fundamentally different from strategy formulation. Establishing annual objectives can lead to conflict: hospital e(cid:454)a(cid:373)ple: (cid:373)ade e(cid:448)er(cid:455)thi(cid:374)g (cid:272)o(cid:373)puterized, re(cid:448)olt, felt the(cid:455) (cid:449)ere(cid:374)"t good at their jobs = conflict. Honest differences of opinion, turf protection, and competition for limited resources can inevitably lead to conflict. Conflict can be defined as a disagreement between two or more parties on one or more issues. Various approaches for managing and resolving conflict can be classified into three categories: avoidance, diffusion, and confrontation. Avoidance (most common): includes such actions as ignoring the problem in hopes that the conflict will resolve itself or physically separating the conflicting individuals.