Management and Organizational Studies 3344A/B Lecture Notes - Lecture 1: Hostile Work Environment, Workplace Violence, Silent Treatment

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 3344A/B
• Professor: Tim Hill

Document Summary

Physical assault or threat of an assault: aggression. Behaviour that is intended to physically or psychologically harm a worker or workers and that occurs in a work-related context: harassment. Annoying or embarrassing conduct against a worker in a workplace. A term used mainly in europe to refer to bullying: bullying. Aggressive, nonphysical behaviours perpetrated by organizational members over a prolonged period of time. Intentional, persistent, and unwelcome sexual conduct or remarks that occur despite resistance from the victim: gender harassment. Comments or actions seen as creating a hostile environment based on gender. Among their participants, they found that: 60. 7% reported being glared at, 43. 5% reported being given the silent treatment. Sources of workplace violence : type i violence. Committed by someone with no legitimate relationship to the organization, often while committing another criminal act: type ii violence. Committed by clients or customers of the organization: type iii violence. Committed by spouse or partner of the victim.