Management and Organizational Studies 2181A/B Lecture 2: Job Performance & Organizational Commitment - Lecture 2
Document Summary
Two different outcomes of ob: job performance, organizational commitment. How was performance defined on this task: results - ultimate goal was the tallest structure possible (outcome, behaviours. Job performance - behaviour - benefits of measuring results with behavior is that employees can control their own behaviour. Job performance is the value of the set of employee behaviours that contribute, either positively or negatively to the accomplishment of an organizational goal. Includes behaviors within the control of the employees, but puts a boundary on which behaviours are relevant to job performance. Analyzing options for dealing with danger or crises and their implications, making fast decisions based on clear + focused thinking. Remaining composed and cool when faced with difficult circumstances or a highly demanding workload/schedule. Acting as a calming and settling influence to whom others can look to for guidance. Integrating seemingly unrelated information: developing creative solutions, readily and easily changing in response to unpredictable/unexpected events.