Management and Organizational Studies 2181A/B Lecture Notes - Lecture 2: Distributive Justice, Job Performance, Corporate Social Responsibility

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Ellen Choi

Document Summary

The prominence of an organization"s brand in the minds of the public and the perceived quality of its goods and services. Take a long time to build, and can be damaged easily. The willingness to be vulnerable to an authority because of positive expectations about the authority"s actions and intentions. The perceived fairness of an authority"s decision making. The degree to which the behaviours of an authority are in accordance with generally accepted moral norms. Trust rooted in one"s own personality, as opposed to a careful assessment of the trustee"s trustworthiness. A general expectation what the words, promises, and statement of individuals can be relied upon. Trust rooted in a rational assessment of the authority"s trustworthiness. Characteristics or attributes of a person that inspire trust, including perceptions of ability, benevolence, and integrity. The skills, competencies, and areas of expertise that enable an authority to be successful in some specific area.