Management and Organizational Studies 2181A/B Lecture Notes - Lecture 9: Reinforcement, Affective Forecasting, Selective Perception

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Nancy Annett

Document Summary

Performing a task because you have too but you don"t enjoy it: ex. Given something they don"t like resulting in something that organization doesn"t like: unwanted outcome follows unwanted behavior, decreases unwanted behaviors, extinction, removal of a positive outcome from unwanted behavior, ex. Manager not acknowledging hard work: decreases unwanted behaviors, extinction and positive reinforcement are most common forms of reinforcement, schedules of reinforcement- timing of when contingencies are applied, continuous, reward/consequence given after every behavior, difficult to maintain, ex. Praise: fixed interval, fixed time periods, average, ex. Pay cheques: variable interval, occurs at random times, moderately high, ex. Supervisor walk-by: fixed ratio, fixed number of desired behaviors, high, ex. Piece rate pay: variable ratio, variable number of desired behaviors, very high, ex. Identify criteria: generate list of alternatives, evaluation of alternatives. Judging others behaviors as internal factors such as ability, motivation or attitudes rather than external factors internal factors: ex.